Ms. Anila Omair, Chief Instructor Marketing Unit PTC is having an extensive experience for over 30 years working in PIA Marketing Department. She has served as Country Manager PIA in Chicago and Houston, USA and worked for various marketing sections like frequent flyer program and market planning. With her enriched working experience, she is now heading the Marketing Training Unit in PTC.
MBA in Marketing & Finance
Ms. Sanam Naseer has more than 17 years of diversified experience in the field of corporate Training, Development and Consultancy with a decade of distinguished enthralling journey in the field of aviation trainings and its management. She has worked in major projects of PIA such as Orientation Program of PIA Management Trainee Officers in 2009-2010 as their psycho-linguistic assessor, IATA Approval of PIA Training Center in 2011 and PCAA ANO-147 Approval as a team lead and support manager respectively. She is also an authorized master trainer of PCAA-approved Train the Trainer course. Certified from IATA in “Management of Training” she is now looking after Soft Skills Training Designs and Training Management in PIA Training Center as DGM Employee Training / Manager Training Support.
MBA Aviation Management Masters Linguistics & English Literature
Ms. Aisha Rahim Khan is part of PIA family since last 17 years; joined PIA as Trainee Engineer way back in 2005. Promoted as an Aircraft Engineer in 2011. Since, then she serves as Airworthiness Management Engineer on Airbus Fleet. She joined PIA Training Center as Senior Engineer Instructor in 2018 in Quality Unit. She is serving as “Manager-DQC” since last three years and is responsible for all internal and external audits under the scope of ISO Standards, AOC and IOSA. Moreover, she ensures Safety Management System Compliance within the premises of PTC.
B.S Electronics
Ms. Naeema Hassan started her career in PIA as an Airhostess in 1990 and in past 33 years she has served at various positions such as Special Assistant to Deputy Managing Director Operations and Flight Kitchen Complaint Management Cell. She joined PTC in 2008 and served as PCAA approved Safety Instructor for several years. She has also worked as a Certified Instructor for Dangerous Goods Regulations for Flight Crew and Cabin Crew. With such an enriched working experience currently she is heading the Flight Services Training Unit as Chief Instructor.
Masters in International Relations
Ms. Naveed Iqbal, Senior Instructor has been a Soft Skills Trainer at the PIA Training Centre for 12 years. She is an authorized master trainer of PCAA-approved Train the Trainer course, she also teaches Cabin Crew onboard Announcements, IATA certified Customer Care, Liaquat National Hospital certified First Aid, Business Communication, Communication Skills, Telephone Courtesy, Grooming and Personality Development courses and Soft Skills workshops. She served as Manager Coordination for the development of PIA Training Centre in Lahore. Working as an IATA Local Coordinator for PTC as an IATA Authorized Training Centre is also on her credit.
Masters English Language & Literature, Diploma in TEFL
Ms. Sahira Bano Butt, Assistant Manager Training Support, has worked in PIA for over 12 years on various administrative positions in Passenger Handling Services Department. She, as Manager Coordination to Station Manager, Manager Complaint and Investigation, Manager ERP and TMS and Station Emergency Response Plan Coordinator has acquired a quintessential experience of a perfect aviation personnel. With her wide knowledge of the airline, currently, she is an Instructor in Management Training Unit and is responsible to conduct Mandatory Management Training programs along with trainings in the managerial disciplines through soft skills workshops and mandatory training programs at PIA Training Center.
Masters in General History
Ms. Naz Gulzar is serving as Service and Safety Instructor in PIA Training Center since 2013. She is a certified trainer of Safety Equipment and Procedures (SEP), Conversions and Transitions of all aircraft types such as B-777, A-320, and ATR. She also conducts practical drills of emergency evacuation, firefighting and ditching. Trainings of First Aid, Safety Management System and Dangerous Goods Regulations for Flight Crew and Cabin Crew are also on her credit. Her 14 years of exhilarating career in airline makes her the best instructor in the trainings for PIA Cockpit and Cabin Crew.
Masters in International Relations
Ms. Durdana Shakeel with her 27 years of enriched experience in Passenger Services department is now serving as a PCAA approved Safety Management System Instructor in PIA Training Center. She has spent several years working at Jinnah International Airport at check-in, arrival, operations control and systems control. And now she is an approved instructor of Safety Management System, Ramp Safety and human factor and basic passenger services courses. Additionally she is a member of Safety Action Group of PTC and is an Emergency Response Plan (ERP) Coordinator as well.
Masters in General History
Ms. Ghazala Baloch, started her career in PIA as an Airhostess in 2001. She served in flight services for more than a decade and remained an “A Category” crew for most of that time. During her tenure she served mostly in long haul flights on Boeing-777 and was the favorite crew amongst the frequent passengers of PIA. Later in her career she has served PIA in other departments at the customer touch points and kept unveiling her pleasant aura throughout. Her experience in Food Services Division is also a plus. With her enriched experience of airline she is now serving Flight Services Unit in PIA Training Centre as an Associate Instructor.
Bachelors of Arts
Ms. Sanober Gul joined PIA in the year 2010 as Flight Operation Officer. She has vast experience of Flight Planning Domestic, Middle East and Extended Twin Engine Operation (ETOPs). She has spent tremendous years working in the domain of Flight Safety and Over Fly Permissions. She is an expert in specialized aviation soft wares such as AFTN, SABRE, NAV, SITA, PPS and SKY VECTOR and Communication system of Aircraft R/T, SATCOM ACARS, VHF and HF. Conducting On Job Trainings of Flight Operation Officers for a good 8 years in the department she is now working in PTC as Flight Operations Instructor.
Masters in Political Science
Ms. Faiza Mujahid, is with PIA since past 18 years having diverse working experience in different departments such as Revenue Accounting, Passenger Handling Services and Marketing. She has also worked as IATA Coordinator in PIA. Since past 11 years she is working as an Instructor in Management Training Unit and is responsible to conduct Mandatory Management Training programs along with trainings of internal and external trainees in the managerial disciplines through soft skills trainings, workshops and Mandatory Management Training programs.
Masters in International Relations
Ms. Suhera Saman joined PIA in 2007. Having an experience of 15 years in total including a decade at the airport working in Passenger Handling Services (PHS) department, she has a very good knowledge of passengers’ needs and the regulatory framework of the flight operations. She has also worked in the training division of PHS department in Quality Control, Inadmissible and Facilitation Sections. Over the years she has been developed as an approved instructor of courses such as IATA UFTAA Foundation, SMS, Live Animal, Perishable Cargo and Dangerous Goods Regulation. She taught number of cargo courses in the marketing unit and currently is working in Passenger Services Unit of PIA Training Center.
Masters in International Realations
Ms. Nazia Kokhar is Information Resource Officer in PTC since 2017. She is qualified in handling, updating and maintaining all aircraft manuals, PCAA regulatory documents, evaluation notices, catalogues. She is responsible for keeping PTC Information Resource Center equipped with latest aviation books and magazines. She is not only a brilliant worker but also good customer services personnel of the training center.
M.B.A Supply Chain Management / M.A LIB Science
Ms. Naheed joined PIA Flight Services Department as an Airhostess in 2005. With her broad working experience in Flight Services department for over 17 years she was absorbed in PIA Training Center in 2021 as a permanent faculty member of Flight Services Training Unit. She actively takes part in conducting announcement, SEP courses and is also certified for Safety Management System.
MA
Ms. Aliya joined PIA in 2016 and served in Human Resource Department on various assignments. She is well versed in PIA HR practices and have joined PIA Training Center in 2021 as an HR Assignment and is responsible for processing airport entry passes cases of PTC Instructors and apprentice.
Masters in Political Science
